Privacy Policy
Last Updated: June 11, 2026
At Lead Shikhari ("we", "our", or "Platform"), accessible via our public domain, preserving the operational trust of both our end-consumers and registered logistical moving partners is a core priority. This Privacy Policy outlines how we collect, map, and process user attributes securely.
1. Information We Collect
To run our automated B2B logistical matching engine efficiently, we capture two categories of information:
- From Shifting Consumers: Full name, verified mobile contact paths, precise pickup/drop-off location points, moving volume inventory size, and target migration timelines.
- From Registered Partner Movers: Official corporate business name, logistical operational address, support phone anchors, state GST or verification credentials, and digital ledger transaction trails.
2. How Data Flows & The Masking Protocol
We enforce high digital boundaries. When a moving customer submits an inquiry, their personal details (full names and direct phone digits) are completely encrypted and hidden from the public view. Registered partners can only inspect non-identifiable parameters, such as the route cities and inventory scope. Personal identification properties are strictly revealed *only* inside the statement view of a partner who completes a valid wallet balance deduction.
3. Third-Party Sharing Limits (Max-3 Rule)
Unlike traditional open broker directories that blast contact entries across the web, Lead Shikhari strictly limits distribution. A consumer's unlocked data assets can never be processed or accessed by more than **three (3) verified moving vendors**. We do not sell, rent, or distribute personal identity pools to multi-tier external marketing groups or cold-calling agencies.
4. Transaction Security & Payment Handlers
Our platform does not capture or store your debit/credit card credentials, netbanking tokens, or UPI secure keys on our servers. All financial wallet recharge pathways are processed directly and securely through our authorized payment gateway provider, **Razorpay Software Private Limited**. Your electronic payment runs inside their industry-standard PCI-DSS compliant secure vaults.
5. Data Retention & Erasure Rights
We maintain consumer operational records only as long as necessary to complete logistical matching allocations and satisfy national auditing frameworks. Partner movers or customers can request permanent account termination or personal record masking at any time by contacting our support team via our verified helpdesk channel.